Privacy Policy

Last updated: July 28, 2026

This Privacy Policy explains how ClinchWorks LLC (“ClinchWorks,” “we,” “us,” or “our”), a Texas limited liability company, collects, uses, and shares information when you visit clinchworks.com (the “Site”) or use the ClinchWorks platform and related services (the “Services”). By using the Site or the Services, you agree to this Policy.

Who we are

ClinchWorks is an all-in-one, fully managed business platform that brings together CRM, marketing and social media, automations, project management, and electronic signatures, with an optional business phone add-on. We host and operate the Services on your behalf.

Information we collect

Information you provide

  • Contact and interest details when you request a demo or start a trial, such as your name, work email, company, and team size.
  • Account information when you register, such as name, email, and login credentials.
  • Billing information processed through our payment provider. We do not store full payment card numbers ourselves.
  • Communications you send us, including support requests and correspondence.

Information collected automatically

When you use the Site or Services, we automatically collect log and usage data (such as IP address, browser type, pages viewed, and timestamps) and information from cookies and similar technologies, including analytics and advertising pixels such as the Meta Pixel.

Customer Data

When you use the Services, you may input data about your own leads, contacts, customers, and business (“Customer Data”). We process Customer Data on your behalf and at your direction to provide the Services. As to that data, you are the controller and we act as your processor or service provider. You are responsible for the accuracy of Customer Data and for having the right to provide it to us.

How we use information

  • Provide, operate, secure, and improve the Site and Services.
  • Respond to demo and trial requests and communicate with you.
  • Process billing and manage your subscription.
  • Send administrative and, where permitted, marketing messages.
  • Measure and improve our marketing, including advertising.
  • Detect, prevent, and address fraud, abuse, and security issues.
  • Comply with legal obligations and enforce our terms.

Cookies, analytics, and advertising

We use cookies and similar technologies to operate the Site, remember your preferences, measure traffic, and support our marketing and advertising. This includes analytics and advertising tools provided by third-party partners — currently including Google, Meta, TikTok, and Reddit — which may set cookies or use pixels and tags on our Site (for example, through a Google tag and Google Consent Mode). Depending on where you live, this activity may be considered “targeted advertising,” a “sale,” or “sharing” of personal data. You can accept or opt out of these technologies through our cookie banner, and you can change your choice at any time using the “Cookie settings” link on our Site. We honor recognized universal opt-out signals, such as Global Privacy Control, and you can also control cookies through your browser settings.

How we share information

We do not sell your personal data for money. We share personal data with the following categories of recipients:

  • Service providers who host our infrastructure, process payments, deliver email and communications, and provide analytics and advertising services.
  • Analytics and advertising partners — currently including Google, Meta, TikTok, and Reddit — in connection with the cookies, pixels, and tags described above.
  • Professional advisors, and authorities where required by law or to protect rights, safety, and security.
  • A successor entity in connection with a merger, acquisition, financing, or sale of assets.

Your privacy choices and rights

Depending on where you live, you may have some or all of the following rights over your personal data.

Texas residents (Texas Data Privacy and Security Act)

  • Confirm whether we process your personal data and access it.
  • Correct inaccuracies in your personal data.
  • Delete personal data provided by or obtained about you.
  • Obtain a portable copy of your personal data.
  • Opt out of the processing of your personal data for targeted advertising, the sale of personal data, or profiling.

We will not discriminate against you for exercising these rights. To exercise them, email us at privacy@clinchworks.com. We will respond within 45 days, with one 45-day extension where reasonably necessary. If we decline your request, you may appeal by replying to our decision or emailing privacy@clinchworks.com with the subject “Appeal.” We will respond to appeals within 60 days. If your appeal is denied, you may submit a complaint to the Texas Attorney General.

Other U.S. state residents

Residents of California and other states with comprehensive privacy laws may have similar rights to access, correct, delete, obtain a copy of, and opt out of certain processing of their personal data. To exercise these rights, contact us at privacy@clinchworks.com. We will handle your request as required by applicable law.

If you are a customer’s end user or contact whose data appears in Customer Data, please direct your privacy requests to the customer that controls that data; we will assist them as their processor.

Data retention

We keep personal data for as long as needed to provide the Services, comply with our legal obligations, resolve disputes, and enforce our agreements. Retention periods vary based on the type of data and the purpose for which it was collected.

Data security

We maintain reasonable administrative, technical, and organizational safeguards designed to protect personal data. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Children’s privacy

The Site and Services are intended for businesses and are not directed to children. We do not knowingly collect personal data from children under 13. If you believe a child has provided us personal data, contact us and we will delete it.

Third-party links

The Site and Services may link to third-party websites and services that we do not control. This Policy does not apply to those third parties, and we are not responsible for their practices.

International users

We are based in the United States and process data there. If you access the Site or Services from outside the United States, you understand your information will be transferred to and processed in the United States.

Changes to this Policy

We may update this Policy from time to time. If we make material changes, we will update the “Last updated” date and, where appropriate, provide additional notice.

Contact us

ClinchWorks LLC
Texas, United States
privacy@clinchworks.com